This Privacy Policy was updated on March 11, 2026.

Mobile Innovations Corporation produces a suite of mobile and cloud-based applications designed to support field operations and administrative workflows for public safety, healthcare, and social service organizations. These products include, but are not limited to, Mobi-Track, Mobi-iPatrol, Mobi-eTicket, Mobi-Geo-Assist, Cloud-OSL, and the EPNB Digital Notebook, as well as other Mobile Innovations operational and administrative applications.

Mobile Innovations Corporation has its registered offices at 5833 Marshall Road, Niagara Falls, Ontario, Canada, L2G 0M5. In this Privacy Policy, the terms “Mobile Innovations Corporation,” “we,” “us,” and “our” refer to the company headquartered at the registered address above.

Mobile Innovations Corporation is committed to protecting the privacy and security of individuals employed by organizations who use our applications and services. This Privacy Policy explains how information is collected, used, stored, and disclosed through our mobile applications, web services, and related platforms (collectively referred to as the “Services”). It also describes the choices available to users and organizations regarding the use of that information.

Our services may be delivered through smartphone, tablet and/or desktop applications, integrated mobile platforms, web portals, and authorized third-party integrations such as telematics platforms. Some Mobile Innovations applications may operate in conjunction with services provided by third-party providers, including telematics platforms such as Geotab, and may be hosted on a secure cloud.

Our website is located at:

https://mobinnoco.com

Data Collected Through the Use of Mobile Innovations Services

Data collected through the use of Mobile Innovations applications may include operational information necessary for the Services to function. Depending on applications and configuration used by the employing organization, this data may include unique user identifiers, device identifiers, operational records, service activity data, and location information collected through GPS, Wi-Fi positioning, or wireless network triangulation.

For applications such as The Services and other operational tools that support fleet management, dispatch, patrol operations, electronic ticketing, field reporting, digital notebooks, case management, or service coordination, location data may be collected during designated work hours in order to support operational oversight, service coordination, safety monitoring, and reporting functions.

Location data collection is typically configured and controlled by the employing organization that deploys the Services. The Services is intended for professional operational use within agencies and organizations that manage their own operational databases and administrative access controls.

Integration with Third-Party Systems

Some Mobile Innovations applications may be configured to operate with third-party systems, such as Geotab telematics platforms, or with other enterprise systems and databases used by client organizations.

When configured with such systems, information collected through applications may be transmitted to and stored within the organization’s authorized system, secured cloud or database environment. By installing and using applications within an organizational deployment, users acknowledge that operational data generated through the Services may be transmitted to systems managed by their employer or by the authorized account holder of that system.

Sharing of Information

Mobile Innovations does not sell, rent, or provide collected operational or location data to third parties for advertising or consumer analytics purposes.

Information collected through our applications is shared only with authorized users, administrators, and systems designated by the organization operating the Services, and only for purposes related to:

• operational management
• service delivery
• safety monitoring
• reporting and compliance requirements
• internal organizational administration

Access to this information is governed by the policies and access controls established by the organization deploying the Services.

Location Data and Work Hours

Certain Mobile Innovations applications, including The Services and other operational monitoring tools, may collect location data only during work hours or operational duty periods, depending on how the applications are configured by the employing organization.

Users may stop location collection by removing the relevant application from their device or by following the configuration policies established by their employing organization.

Data Control by Client Organizations

Organizations deploying Mobile Innovations applications maintain administrative control over user accounts, operational configurations, and data retention policies within their own systems or connected third-party platforms.

Mobile Innovations provides the technology platform used by these organizations but does not control the operational policies governing how agencies manage their own operational data.

Data Security

Mobile Innovations Corporation maintains reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Because many Mobile Innovations applications are deployed within enterprise environments managed by client organizations, certain aspects of data storage, retention, and access control may be governed by those organizations’ security policies or those of their authorized technology providers.

How we use your data

Visitor comments may be checked through an automated spam detection service. You will be asked to submit your name and company email address. By entering your name and company email in the fields requested, you enable Mobile Innovations Corporation to provide you with the Services on behalf of your employer.

In addition, we may collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services) or when you provide your details when you contact the Mobile Innovations Corporation by telephone. Please note that calls to the Mobile Innovations Corporation may be recorded for security, training and development purposes.

If you choose to interact with Mobile Innovations Corporation via a social media platform or other third-party service, we will collect the information you provide through that platform. We also automatically collect certain information about visitors to our Service, as described in the section below titled “Cookies and other information that we automatically collect”.

We will use the information we collect from you to:

• manage and fulfil purchase and repair orders, and provide after-sales care;
• deal with your enquiries and requests;
• send service-related communications, including announcements and administrative messages such as order confirmation;
• send you marketing communications (including e-mails) relating to us, and to other third-party partners in accordance with your communications preferences (please see the Editing or Deleting your personal information section below for further information about how you can control these updates);
• conduct market research so that we can continuously improve the Services we provide to our customers;
• prevent fraud and other prohibited or illegal activities and as part of our efforts to keep our Platform secure; and
• understand how our Service is used so that we can continuously improve these services and other offerings.

Comments

If you leave comments on the website, we collect the data shown in the comments form, as well as your IP address and browser user agent string, to help detect spam.

An anonymized string generated from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to the website, avoid those with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our website, you may opt in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to enter your details again when you leave another comment. These cookies will be purged after one year.

If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may set several cookies to save your login information and screen display preferences. Login cookies are active for two (2) days, and screen options cookies are active for one (1) year, after which they expire. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one (1) day.

Embedded content from other websites

Articles on this website may include embedded content (such as videos, images, and other articles). Embedded content from other websites is treated as if the visitor had visited that website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The rights you have over your data

If you have an account on this website or have left comments, you may request an export of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

IP addresses

We may collect information about your computer or mobile device, including, where available, your IP address, operating system, log-in times, and browser type. We may use this information to better understand how visitors use our Service and for internal reporting purposes.

About Advertising

While we do not share the data collected from you while you visit our website for advertising or analytics purposes, third parties such as network advertisers and ad exchanges may serve you with ads on their third party platforms after you leave our website and we may use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of third party platforms and viewing of ads and of our content.

Network advertisers are third parties that display advertisements, which may be based on your visits to our website and other apps and websites you have visited.

Third-party tracking technologies are not controlled by us, even if they are associated with our website. Statements regarding our practices do not apply to the methods these third parties and others use to collect information, or to the use of the information they collect. The relevant third party’s terms of service, privacy policy, permissions, notices, and choices should be reviewed regarding their collection, storage, and sharing practices for your activity on our website. We make no representations regarding the policies or practices of third-party advertisers, advertising networks, exchanges, or related third parties.

You have choices regarding ad delivery. You may opt out of receiving certain types of behavioral ads by visiting the third-party websites described in the section headed “How to control or delete cookies” above. We are not responsible for the effectiveness of or compliance with any third party’s opt-out options.

 Sharing your information

We do not rent, sell, or share personal information about you with other people or non-affiliated companies except under the following circumstances:

• to third-party providers who provide services on our behalf, such as online and other payments, processing credit card transactions, and handling credit checks and fraud prevention;
• we may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
• we may disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

International Transfers

Information we collect may be transferred to, stored, and processed in any country or territory where one or more of our affiliated companies or third-party service providers are located or maintain facilities. While other territories may not have the same data protection standards as those in your home country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.

Protecting your information

We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably require access to it, to provide products or services to you, or to perform their duties. We have appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage, or destruction.

How to edit, delete, or access your personal information

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies, and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however, please note that we may continue to send you service-related (i.e., non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below.

You may unsubscribe from e-mail marketing communications at any time by emailing the address below in the section headed “Contact us” or clicking on the ‘unsubscribe’ link in any Mobile Innovations Corporation marketing e-mails.

GDPR 

GDPR states that a company may process personal data under the following conditions:

• Consent: You have given The Services your consent for processing personal data for one or more specific purposes.
• Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
• Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which The Services is subject.
• Vital interests: Processing personal data is necessary in order to protect your vital interests or those of another natural person.
• Public interests: Processing personal data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the company.
• Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by The Services.

In order to collect, use, and process your personal data, we rely on the following legal bases as appropriate and relevant in the specific context:

• Performance of a contract.
• Legitimate interests.

Your rights within the EEA

We respect the confidentiality of your personal data. If you are within the EEA, you have the following rights:

• Request access to your personal data: The right to access, update, or delete the information we have on you.
• Request correction of the personal data that we hold about you: You have the right to have any incomplete or inaccurate information we hold about you corrected.
• Object to processing your personal data: This right exists where we are relying on a legitimate interest as the legal basis for our processing, and there is something about your situation that makes you want to object to our processing of your personal data on this ground. You also have the right to object to the processing of your personal data for direct marketing purposes.
• Request erasure of your personal data: You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
• Request the transfer of your personal data: We will provide your personal data to a third party you have chosen in a structured, commonly used, machine-readable format.
• Withdraw your consent: You have the right to withdraw your consent to use your personal data. If you withdraw your consent, we may be unable to provide you with access to certain specific functionalities of the Services.

Your California Privacy Rights

Under California Civil Code Section 1798.83, if you are a California resident and your business relationship with us is primarily for personal, family, or household purposes, you may request certain data regarding our disclosure, if any, of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email message to our email address below with “Request for California Privacy Information” in the subject line. You may make such a request up to once per calendar year. If applicable, we will provide you, by e-mail, a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the third parties’ names and addresses. Please note that not all personal information sharing is covered by Section 1798.83’s requirements.

Children

The Platform is not directed at anyone who we know to be under the age of 16, nor do we collect any personal information from anyone who we know to be under the age of 16. If you are under the age of 16, you should not use the Platform and should not submit any personal information to us.

 

Contact us

If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal data we hold about you or to unsubscribe from any further e-mail marketing communications.

Mobile Innovations Corporation – Providers of operations and administrative solutions for police, EMS, first responders, healthcare, social services, and other enterprise clients.

5833 Marshall Rd.,
Niagara Falls, ON
L2G 0M5
Canada

+ 1 416 889 9997

Email: info@mobinnoco.com

Website: https://mobinnoco.com